- Users on premium plans with a fixed number of download minutes will have their unused minutes roll over into the following months.
- Example: You are a converter tier user with 15 download minutes per month. You use 10 minutes during your first month, and your subscription renews. You will have 20 minutes in month 2: 5 minutes of unused minutes + 15 new minutes.
- Users with a fixed number of download minutes will lose all of their minutes when their subscription expires.
- Example: You are a converter tier user with 50 minutes in your account. You cancel your subscription. You maintain access to your 50 minutes until your subscription expires. You use 10 minutes, and then your subscription ends. You will lose all 40 minutes.
- Users who had rolled over download minutes, let their subscription expire, and then resubscribe will not get access to lost download minutes.
- Example: You are a previous converter tier user who let 40 minutes expire. You resubscribe a few months later: you will only have 15 minutes in your account.
- Users on unlimited download minute plans (a Kits Beta offering) do not have rollover minutes.